Addis Ababa Mayors Office

Good Governance Complaint & Public Feedback

Report problems with public services — delays, misconduct, corruption, abuse of authority, unethical conduct — or share suggestions to improve services. Every submission is reviewed by the good governance office.

Complaints are treated confidentially; anonymous reporting is supported.

Evidence (documents, photos, audio, video) strengthens investigations.

You can track the status with your complaint number and phone.

Deliberately false information may affect complaint processing.

Track an existing complaint

Submit a complaint or feedback

Submit anonymously

Complaint type *

Full name *

Phone number *

Email (optional)

National ID (optional)

Address / City

Sub-city

Woreda

House number (optional)

Incident information

Complaint subject *

Detailed complaint *

Incident date

Incident time (optional)

Incident sub-city *

Incident woreda *

Sector

Organization (optional)

Office (optional)

Officer involved (optional)

Evidence (optional)

Images, video, audio, PDF, Word, Excel, ZIP — up to 8 files. Stored securely in the city document system.

Witness information (optional)

Additional notes (optional)

Urgency

Preferred contact method

I consent to the processing of this complaint and any attached evidence for investigation purposes.I declare that the information provided is true to the best of my knowledge.